Effective Date: July 6, 2026
Website: https://sainthugo.com
Company: Saint Hugo LLC
These Terms and Conditions (“Terms”) govern your access to and use of sainthugo.com, including any pages, content, forms, resources, case studies, booking pages, and services made available through the website. By using this website, submitting a form, booking a call, or engaging with Saint Hugo LLC, you agree to these Terms.
If you do not agree with these Terms, do not use this website.
Saint Hugo LLC (“Saint Hugo,” “we,” “us,” or “our”) provides ecommerce consulting, conversion rate optimization, Shopify optimization, website strategy, UX/UI recommendations, performance improvement, analytics review, A/B testing strategy, landing page consulting, and related digital growth services.
The website is intended to provide general information about our services, experience, case studies, resources, and ways to contact or work with us.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use this website or submit information through our forms.
By using this website, you represent that you have the legal authority to enter into these Terms on your own behalf or on behalf of the business or organization you represent.
All content on this website, including text, graphics, videos, case studies, frameworks, service descriptions, pricing references, logos, layouts, designs, images, and other materials, is provided for general informational and marketing purposes only.
We may update, modify, remove, or discontinue any part of the website at any time without notice.
We make reasonable efforts to keep the information on the website accurate, but we do not guarantee that all information is complete, current, error-free, or suitable for your specific business situation.
Any examples, case studies, testimonials, revenue figures, conversion rate improvements, or performance results shown on the website are provided for illustrative purposes only.
Past results do not guarantee future results. Your results may vary based on factors including your traffic quality, offer, pricing, product-market fit, website condition, advertising performance, analytics accuracy, development resources, implementation speed, customer behavior, seasonality, and other factors outside our control.
Any specific guarantees, refund rights, payment terms, or performance commitments only apply if they are expressly stated in a separate written agreement signed or accepted by Saint Hugo LLC and the client.
Use of this website does not create a client relationship between you and Saint Hugo LLC.
If you purchase services from us, those services may be governed by a separate proposal, statement of work, invoice, service agreement, master services agreement, or written contract. If there is a conflict between these website Terms and a separate written agreement, the separate written agreement will control for the services covered by that agreement.
You may be able to book a consultation, strategy call, audit call, or discovery call through the website or through a third-party scheduling tool.
Submitting a form or booking a call does not guarantee that we will accept you as a client, provide services, reserve availability, or offer any specific pricing or terms.
We may decline to work with any person or business at our discretion.
Any pricing shown on the website is informational only unless expressly stated otherwise. Pricing may change at any time.
Payment terms, deposits, installment schedules, late fees, refund eligibility, chargeback rules, and cancellation terms will be governed by the applicable invoice, proposal, or written agreement.
Unless otherwise stated in a written agreement, all payments are non-refundable once services begin.
If you engage Saint Hugo LLC for services, you may be responsible for providing timely access, information, feedback, approvals, assets, analytics, Shopify access, app access, development access, advertising data, brand materials, and other items reasonably needed to perform the services.
Delays caused by missing access, incomplete information, late feedback, third-party tools, development bottlenecks, payment delays, or client-side issues may affect timelines and results.
When you submit information through the website, including forms, emails, questionnaires, audit requests, business information, website URLs, analytics information, or messages, you represent that the information is accurate and that you have the right to provide it.
You grant Saint Hugo LLC the right to use the submitted information to respond to you, evaluate your business, provide requested information, prepare proposals, perform services, improve our operations, and communicate with you.
Do not submit confidential, sensitive, regulated, or proprietary information through the website unless we have agreed in writing to receive it.
The website and its content are owned by Saint Hugo LLC or its licensors and are protected by intellectual property laws.
You may view, download, or print website content for your own internal business evaluation purposes only.
You may not copy, reproduce, modify, publish, distribute, sell, license, scrape, mirror, reverse engineer, or exploit any part of the website or its content without our prior written permission.
“Saint Hugo,” the Saint Hugo name, logo, service names, designs, slogans, and related branding are trademarks, service marks, or trade dress of Saint Hugo LLC.
You may not use our trademarks without prior written permission.
All third-party names, brands, logos, and trademarks mentioned on the website belong to their respective owners. Reference to any third party does not imply endorsement, sponsorship, or affiliation unless expressly stated.
We may display case studies, testimonials, client examples, screenshots, before-and-after examples, performance data, or descriptions of work where permitted by law, contract, or client consent.
Testimonials represent individual experiences and are not guarantees of future performance.
If you provide feedback, testimonials, reviews, comments, or results data to us, you grant us permission to use that content for marketing, portfolio, sales, and promotional purposes unless otherwise agreed in writing.
You agree not to:
We may restrict, block, or terminate access to the website if we believe these Terms have been violated.
The website may link to or integrate with third-party websites, tools, platforms, booking systems, payment processors, analytics tools, video platforms, email tools, or social media platforms.
We are not responsible for the content, privacy practices, security, availability, policies, or actions of third parties. Your use of third-party services is governed by their own terms and policies.
The website may include information about ecommerce, conversion optimization, marketing, analytics, UX/UI, website performance, business growth, and digital strategy.
This information is not legal, financial, tax, investment, accounting, or professional advice. You are responsible for making your own business decisions and consulting qualified professionals where appropriate.
The website is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Saint Hugo LLC disclaims all warranties, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, error-free operation, and security.
We do not guarantee that the website will always be available, secure, free from bugs, or free from harmful components.
To the fullest extent permitted by law, Saint Hugo LLC and its owners, officers, employees, contractors, agents, partners, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from or related to your use of the website or reliance on website content.
To the fullest extent permitted by law, our total liability for any claim related to the website will not exceed one hundred U.S. dollars ($100) or the amount you paid directly to Saint Hugo LLC for website access, whichever is greater.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Saint Hugo LLC and its owners, officers, employees, contractors, agents, partners, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date.
Your continued use of the website after updated Terms are posted means you accept the updated Terms.
These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.
Any dispute arising from or related to these Terms or the website will be resolved in the state or federal courts located in New York State[, unless another dispute resolution process is required by applicable law or a separate written agreement.
If you have questions about these Terms, contact us at:
Saint Hugo LLC
Address: 99 Hudson Street, New York, NY 10016
Website: https://sainthugo.com
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